All users of DollarSRV services, and all customers upon signing up for DollarSRV services, agree to comply with DollarSRV Terms of Service (“TOS”). The spirit of the TOS is to ensure customers are using DollarSRV services with due regard to the rights of other Internet users and in conformity with the requirements of DollarSRV network environment. The TOS are not exhaustive and DollarSRV reserves the right to add, delete, or modify any provision of its TOS at any time without notice, effective upon either the posting of the modified TOS to www.dollarsrv.com or notification of the modified TOS. Any complaints about a customer’s violation of the TOS should be sent to firstname.lastname@example.org. Please see our abuse terms for more details on abuse policy. When you agree to the terms, you are also agreeing to our Billing terms. Except when expressly agreed to the contrary in writing by an authorized representative of DollarSRV, this TOS supersedes any other agreement with DollarSRV, whether written, oral, by conduct, or otherwise.
*** DollarSRV Web Hosting Customer Restrictions ***
Any Website that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given the option to reduce the resources used to an acceptable level. DollarSRV will be the sole arbiter of what is considered to be a high server usage level. Any Web Hosting account deemed to be adversely affecting server performance or network integrity will be shut down without prior notice.
Any script that consumes large amounts of resources is not allowed, such as (but not limited to): Bots, proxy scripts, rapidleech scripts, torrent related scripts, chatting or chat room scripts, PTC (Paid-to-click) site scripts, file or image hosting scripts, mail-bombers or spam scripts, topsites scripts, auto-blog scripts and plugins. Such scripts will be terminated immediately with no prior notice and account owners will not be eligible for a refund. We provide shared hosting, therefore, any script you run that will consume large amounts of resources affects other customers on your server negatively, so please use common sense when using a script. If you are unsure of any script, before running the script in your account, please contact DollarSRV Sales or Support to ensure the script is allowed.
Any account suspended or terminated due to violation of our Terms of Service will not be given a backup or refund.
DollarSRV has a “No Tolerance” policy on Spam. Sending unsolicited, bulk and/or commercial messages over the Internet or by text messaging (known as “spamming”) is prohibited, regardless of whether or not it overloads a server or disrupts service to DollarSRV customers. DollarSRV also does not allow CAN-SPAM compliant bulk email or consider emails not Spam just because you include an Opt-Out notice. The term “spamming” also includes, but is not limited to, maintaining an open SMTP policy, sending unsolicited text messages, engaging in spamming using the service of another ISP or IPP and referencing in the spam a Web site hosted on a DollarSRV server, and selling or distributing software (on a Web site residing on a DollarSRV server) that facilitates spamming. If a DollarSRV server IP has become blacklisted due to spamming by a users domain name hosted on our servers, the violator will face immediate termination and no refunds will be given. DollarSRV reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.
Any client found to be spamming may face a spam cleanup fee from $250 – $500 depending on the circumstance and level of cleanup involved. Any account suspended or terminated due to spamming will not be given a backup or refund.
Denial of Service Attacks
“Stress testing” or purposely receiving DDoS/DoS attacks is not tolerated on our servers. While we will do our best to block/mitigate DDoS/DoS attacks, in order to ensure all clients receive an acceptable level of service on our servers, any account that is receiving a DDoS/DoS attack shall not negatively affect other accounts on that particular server or degrade overall server performance. This includes, but is not limited to: null routing the offending IP address(s), suspending the account receiving the DDoS/DoS and/or terminating the account.
This also includes sending a DDoS/DoS or taking part in a DDoS/DoS from any DollarSRV account, be it shared/reseller/vps or dedicated server. Any account found actively sending abusive traffic will be immediately suspended and possibly terminated with no refunds given.
The following material is not allowed on our shared and reseller hosting servers:
IRC related items
Nulled or pirated software
Image or File hosting
Spam or bulk mail scripts
Site that promote illegal activity
Sites or forums that link to or distribute illegal software
Auto-blog scripts or plugins
Inodes are the amount of all the files located on your account. For example, an email stored in your account will be 1 inode, an email that contains 2 attachments will be 3 inodes. Any image, file, video, HTML file, folder and script file are each considered inodes.
Once your accounts inode limit had been reached, you will no longer be able to create any additional files. Your website might also stop working properly if it requires writing data to disk, such as a database. The solution is to free up space by removing any unused files, emails or even empty your mailbox spam folder
Your DollarSRV shared hosting account may not be resold and you may not resell any shared hosting services provided by DollarSRV. This includes, but is not limited to, email accounts, add-on domains and FTP accounts. Violators will face immediate termination and no refunds will be given.
Data center Locations are subject to availability and choosing a specific location during your order does not guarantee that location. DollarSRV reserves the right to substitute the chosen server location as necessary and/or move accounts to other server locations as needed.
DollarSRV performs daily full account backups. Daily backups include the backup of all account data, email accounts and MySQL databases. Weekly backups are for DollarSRV disaster recovery purposes only. It is recommended that you take regular backups of your own data. No guarantee of data is expressed or implied. We will not be held responsible for the loss of data, it is solely your responsibility to keep your own back ups off site.
Ownership of Website
The legal owner of customers’ Web sites and accounts with DollarSRV will be the individual or organization whose name is listed in DollarSRV database as the owner. Customers will fully cooperate with and abide by any and all of DollarSRV security measures and procedures in the event of any dispute over ownership of customers’ Web sites and accounts with DollarSRV.
DollarSRV servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: warez; nulled scripts; copyrighted material; providing access to or linking to copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Additionally, in purchasing DollarSRV services, all DollarSRV customers certify that they and/or the organization they represent in procuring services from DollarSRV are not, nor have been designated, a suspected terrorist as defined in Executive Order 13224; are not owned or controlled by a ‘suspected terrorist’ as defined in Executive Order 13224; and are not on, are not a member of, related to, associated with, or controlled by any organizations on the list contained in the Annex to Executive Order 13224 and all updates thereto. DollarSRV reserves the right to immediately terminate any account containing, providing access to or linking to illegal material. Clients terminated for violating our copyright policy or Terms of Service will not be eligible for refunds or backups of their data.
The Digital Millennium Copyright Act (“DMCA”) sets forth the law regarding the use of copyrighted materials on the Internet. All DollarSRV customers are subject to the requirements of the DMCA. Individuals or entities submitting notifications of copyright infringement by a DollarSRV customer (per the DMCA) to DollarSRV must follow the below procedures. Customers who are the subject of a DMCA notification that meets the below criteria may be subject to account termination at DollarSRV sole discretion.
The use of DollarSRV services to store, post, display, transmit, advertise or otherwise make available child pornography is prohibited. DollarSRV is required by law, and will, notify law enforcement agencies when it becomes aware of the presence of child pornography on, or being transmitted through, its services.
DollarSRV customers agree to protect, defend, hold harmless, and indemnify DollarSRV, any third party entity related to DollarSRV (including, without limitation, third party vendors), and DollarSRV executives, directors, officers, attorneys, managers, employees, consultants, contractors, agents, parent companies, subsidiaries, and affiliates, from and against any and all liabilities, losses, costs, judgments, damages, claims, or causes of actions, including, without limitation, any and all legal fees and expenses, arising out of or resulting in any from the customer’s use of DollarSRV services.
The DollarSRV service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. DollarSRV expressly disclaims any representation or warranty that the DollarSRV service will be error-free, secure or uninterrupted. No oral advice or written information given by DollarSRV, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. DollarSRV and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT, AND UNDER NO THEORY OF LAW OR EQUITY, WILL DollarSRV (INCLUDING, WITHOUT LIMITATION, DollarSRV’ EXECUTIVES, DIRECTORS, OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES, CONSULTANTS, CONTRACTORS, AGENTS, PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, THIRD-PARTY PROVIDERS, MERCHANTS, LICENSORS, OR THE LIKE) OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING DollarSRV’ SERVICES, BE LIABLE FOR THE LOSS OF A DOMAIN NAME, OR ANY BUSINESS OR PERSONAL LOSS, REVENUES DECREASE, EXPENSES INCREASE, COSTS OF SUBSTITUTE PRODUCTS AND/OR DollarSRV SERVICES, OR ANY OTHER LOSS OR DAMAGE WHATSOEVER, OR FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF ANY USE OF, OR ANY INABILITY TO USE, ANY DollarSRV SERVICES EVEN IF DollarSRV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DollarSRV’ TOTAL CUMULATIVE LIABILITY, IF ANY, TO CUSTOMER, OR ANY THIRD PARTY, FOR ANY AND ALL DAMAGES, RELATED TO THE TOS OR DollarSRV’ SERVICES, INCLUDING, WITHOUT LIMITATION, THOSE FROM ANY NEGLIGENCE, ANY ACT OR OMISSION BY DollarSRV OR DollarSRV’ REPRESENTATIVES, OR UNDER ANY OTHER THEORY OF LAW OR EQUITY, WILL BE LIMITED TO, AND WILL NOT EXCEED, THE ACTUAL DOLLAR AMOUNT PAID BY THE CUSTOMER FOR THE SERVICES WHICH GAVE RISE TO SUCH DAMAGES, LOSSES AND CAUSES OF ACTIONS DURING THE 3-MONTH PERIOD PRIOR TO THE DATE THE DAMAGE OR LOSS OCCURRED OR THE CAUSE OF ACTION AROSE.
DollarSRV may discontinue, upgrade, replace, modify, or change in any way, without limitation, any software, application, program, data, hardware, equipment, or portions or components thereof, used to provide customers with DollarSRV services. Certain changes to DollarSRV services may affect the operation of customers’ personalized applications and content. Each customer is solely responsible, and DollarSRV is not liable, for any and all such personalized applications and content, except as expressly agreed to by DollarSRV
How We Support you
DollarSRV offers direct support through our community forums where we guarantee you a response from a staff member with a 24 hour period.
All our servers are monitored 24 hours a day and in the event that any fail we are notified immediately.
We will not offer support for scripts and software, you are responsible for managing your own and are advised to point your questions to the makers of the software/scripts.
Backup of Data
Except where DollarSRV has expressly agreed in writing to the contrary, customers are solely and entirely responsible, and DollarSRV is in NO way responsible, for the management and backup of all customer data, and all updates, upgrades, and patches to any software that customers use in connection with DollarSRV services. DollarSRV servers are also NOT be used as a backup storage and is only for hosting files directly related to your website.
Free Web Hosting
Free web hosting is provided as is and we make no guarantees of reliability or uptime. Free hosting is limited in features and should be used only for trial and testing purposes.
All domains on the free hosting service MUST have their domains pointing to our servers at all times.
Free web hosting packages are scheduled to automatically cancel after 1 month to free up abandoned accounts. It is your responsibility to remove this request from your account. We will not be held responsible for the loss of data if the cancellation is executed.
DollarSRV reserves the rights to change, alter or remove the free hosting service at any time without notice.